Bania Hotel Thermal & Ski
Bania Hotel Thermal & Ski

Privacy

  1. This Privacy Policy defines the principles of processing and protecting personal data provided by users in connection with their use of services offered by the website Hotel Bania Thermal & Ski (hereinafter: the Service)
  2. The administrator of personal data contained in the Service is Bania Sp. z o.o. sp. komandytowa, Białka Tatrzanska 34-405, Środkowa 181, entered in the register of entrepreneurs under the number NIP: 7361719638 (hereinafter: the Data Controller).
  3. To ensure the security of entrusted personal data, the Data Controller operates based on internal procedures and recommendations, compliant with applicable legal acts regarding the protection of personal data, in particular with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
  4. The Data Controller takes special care to protect the interests of the persons to whom the data relate, and in particular ensures that personal data are:
    1. processed lawfully,
    2. collected for specified, lawful purposes and not subjected to further processing incompatible with those purposes,
    3. factually correct and adequate in relation to the purposes for which they are processed,
    4. stored in a form allowing identification of the persons concerned no longer than necessary to achieve the processing purpose.
  5. The Data Controller performs the function of acquiring information about users and their behavior through voluntarily providing information in forms, for the purposes of:
    1. responding to user inquiries sent via the contact form based on Article 6(1)(f) of GDPR,
    2. accepting reservations using the online booking system based on Article 6(1)(b) of GDPR,
    3. delivering services provided by the Data Controller based on Article 6(1)(b) of GDPR,
    4. marketing, including sending commercial information to the email address, if the client has given consent by ticking the appropriate box during the booking process, based on Article 6(1)(a) of GDPR. Consent for processing data for marketing purposes and sending commercial information may be withdrawn by clicking the appropriate link in the received message or by sending such a request to the Data Controller's email address,
    5. fulfilling the legitimate interests of the Data Controller in specific cases based on Article 6(1)(f) of GDPR, e.g., debt collection,
  6. Upon the first visit to the Hotel Bania Thermal & Ski website, users are informed about the use of cookies. By remaining on the site, users accept the use of cookies on the website. Not changing the browser settings by the user is equivalent to consenting to the use of "cookies".
  7. Changing cookie settings will take effect after restarting or refreshing the session on the Data Controller's website.
  8. Installation of "cookies necessary for the basic functionality of the Service" is required for its proper operation, especially for authorization.
  9. Cookies necessary for the website's operation can be changed by adjusting browser settings, however, please note that changing settings may cause the website to malfunction.
  10. More information about cookies is available in the "Help" section of the user's internet browser menu.
  11. Users who, after reviewing the information available on the Service, do not want cookies to remain saved in their device's browser should delete them after visiting the Service. The Service uses the following types of cookies:
    1. session cookies - remain in the browser until it is closed or the user logs out from the Service,
    2. persistent cookies - remain in the device's browser until deleted by the user or until a predetermined period specified in cookie parameters.
  12. Regarding functionality, cookies can be divided into:
    1. analytical cookies, which help improve the user experience by understanding how users use and convert on the site,
    2. marketing cookies, used to personalize advertising content, properly target and analyze the performance of marketing and sales channels,
    3. necessary cookies, fundamental for the basic functionality of the Service.
  13. The cookies we use allow us to develop our site.
  14. Some cookies may be placed by the Online Reservation System provider solely for the purposes of:
    1. improving and supporting the booking process,
    2. analyzing and collecting statistical data about the use of the website and the online reservation system to improve them,
    3. the Online Reservation System provider informs about installed cookies in the user interface of that system
  15. The Data Controller may use automated decision-making, including profiling, for marketing purposes (including automated ad matching to your interests and measuring their effectiveness), and tailoring offers based on Article 6(1)(a) of GDPR.
  16. Recipients of personal data may be authorities, institutions, and entities authorized by law, as well as entities providing services for the Data Controller (e.g., legal services, IT, marketing, accounting, and other entities involved in the execution of the ordered service).
  17. We use the following analytical tools:
    Google Analytics
    Hotjar Ltd.
  18. We use the following marketing tools:
    Facebook Pixel
  19. Users who provide data to the Data Controller have the right to access, modify, request deletion, as well as limit or cease the processing of their personal data at any time. Users can also request the deletion of their personal data from the Service at any time. The right to data portability does not apply, as there is no established standard for data exchange between hotel facilities.
  20. To exercise the rights mentioned above, users should contact the Data Controller using the same email address or phone number provided to the Service, contacting: rezerwacja@bania.pl
  21. Users have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal, by contacting the Data Controller directly or, in the case of technology, by changing cookie settings.
  22. Every user of the Service may file a complaint to the Personal Data Protection Office.
  23. The Service may contain links to other websites that operate independently of the Service and are not supervised in any way by the Service. These websites may have their own privacy policies and terms of use, which we recommend reviewing carefully.
  24. The Data Controller reserves the right to change the privacy policy due to developments in internet technology, potential legal changes regarding data protection, and the development of the Service. Users will be informed of any changes in a visible and understandable manner.